| Mon - Thu | 7:30am - 6:00pm |
| Fri | 7:30am - 6:00pm |
| Sat | 8:30am - 4:30pm |
| Sun | Closed |
| Contact Department | |
| (403) 239-6677 | |
My experience at Northwest Acura was overall very positive. Raj, the salesperson who sold me the car was very kind, knowledgeable and friendly. There was no high pressure sales techniques from him which I was very appreciative of. He went above and beyond by driving to the other side of the city to pick me up in order that I could take my new car home. The only reason I didn’t give a 5 star rating was because I did feel some high pressure sales from the salesperson in the financing department when it came to purchasing extra warranty and protection packages available. While I realize this is part of the job, that approach does not sit well with me. That said, the financing department people were also very friendly and knowledgeable. I would recommend buying a car here to others.
Jodi Ball Eistetter
My experience with Sunny Khan at Crowfoot Accura was amazing. I’m not a car person and Sunny patiently took the time to explain everything to me. I’d definitely recommend dealing with Sunny, who said to contact him anytime with questions I might have. I appreciate the continuing support.
Deborah McCaffrey
Great place to buy an Acura. From the first time we went looking for a vehicle we felt welcomed. Mike did an outstanding job working with us and the deal was closed really fast. He also follow up weeks after to ensure we were happy with the vehicle. Kudos to Mr. King also as he helped one day when Mike was on his day off. Great teamwork.
Pedro Ortiz
Purchasing vehicles from the Calgary Northwest Acura dealership was a fantastic experience for my wife and I. The service level by all members of the team including Koh, Sunny, Sam, Dean and many more individuals who I may have missed was outstanding! We will definitely return for business as I believe the Acura Northwest dealership has a perfect blend of customer service, quality of product and exceptional value! Dean also dropped off my children's booster seats that I forgot and met me near the community where we live. Well done and thank you to the Acura team!
Michael Toye
Just bought a used vehicle from NW Acura.
We are excited about our new MDX, and the buying process in order to get this vehicle.
Our salesman Sunny was a pleasure to deal with, and me and my wife were impressed with Sunny and the rest of the team.
Overall we are happy with the buying experience at NW Acura.
We are excited about our new MDX, and the buying process in order to get this vehicle.
Our salesman Sunny was a pleasure to deal with, and me and my wife were impressed with Sunny and the rest of the team.
Overall we are happy with the buying experience at NW Acura.
Lee Jackson
Raj was great to deal with. Patient and understands who the real decision maker for the vehicle would be:). Didn't try to influence our decision but provided product info/feedback so we can make an informed decision. Overall, I enjoyed the experience.
Phil's Review
To Joshua Lam. Thank-you so much for taking the time to assess my needs on a new car purchase. You are a true gentleman who never ever made me feel pressured to do the deal right away. I will be happily referring my friends and family to you. Thanks so much!
Paul Guthrie
Sunny used a soft-sell approach, which is exactly what I like. He answered all my questions and was fully present as he helped me find the exact vehicle I needed. Great experience!
John Griffith
I bought second brand new vehicle from Northwest acura. I had an awesome experience in Northwest Acura yesterday. Acura teams were knowledgeable and super friendly. I would highly recommend to my friends looking to purchase an Acura. Great job! Thank you Josh and si king and Acura team!
Jacob Tse
We were very happy with the experience at Northwest Acura. We purchased a vehicle and live outside of Calgary. The entire process was done over phone and email prior to signing off and picking up the vehicle, and it was very seamless. The staff were all extremely helpful and knowledgeable, we would recommend them to anyone.
Geoff Stretch
very professional staff. no aggressive sales pitch. i enjoyed the process. The sales and finance people were knowledgeable and helpful and my experience with the vehicle review was great. i learnt a lot about the many functions of the vehicle.
I would highly recommend NW Acura to anyone including friends and family
Richard
I would highly recommend NW Acura to anyone including friends and family
Richard
Richard Laing
Had an absolute great experience at NW Acura. Sunny was extremely helpful in assisting us to find the best possible fit for my family's needs. All of our questions and concerns were dealt with in a highly professional and friendly manner. Walked out with a smile and a new vehicle.
Sonam D
We got great service. The process to purchase was simple. Michael Kulcheski the Brand Specialist was very helpful and gave great advice. Very happy with Northwest Acura!
Vijyendra Maharaj
When entering North West Acura wether it be the main entrance or through service you are welcomed with a smile. Brandy and Mark in the service department have been excellent! Very welcoming and friendly. Making sure everything is in order with your appointment and pick up. A bottle of water for the ride home is a nice touch. Koh Law has gone above all levels of service to ensure my concerns have been understood and taken care of. Genuine and caring with every need and concern. Even using his personal vehicle as a loner. Nice touch. A great team!
Rob Keeling
Great visit. All the staff was super friendly & very helpful. My tail light was fixed right away no waiting. Thanks for making me feel like a valued customer.
Deanna Kuzma
Great service. My sales advisor was Sunny Khan who went all the way to make sure we close the deal. Very happy with the service and support so far! Thanks NW Acura and Sunny! Highly recommended!!
Jas Bassi
Experienced recently that the guys at Nortwest Acura are not your typical sales people. My sales man Sunny did great job making sure that I was not only getting the car I wanted but also at the price as close as possible I would be happy with. Very courteous, knowledgable person and pleasure to deal with. I see no reason to look for cars elsewhere in future as long as my sales man works here.
Dan P
Wow what a great team at NW Acura! Josh Lam and his team take time to discuss options that work for their customers needs. Thanks to Josh, Ko, Misha, Kevin, Navneet for their personalized service. I really am enjoying my 5 th Acura from NW Acura!!
Huge thanks to Raj, Misha, Kevin and Sam. You guys were fabulous. You advertise experienced and knowledgable staff with easy financing options serving Calgary and surrounding area. You were bang on and pushed who you service to a few hours South. You made my experience great and I really appreciated it. You gave me great options, understood what I needed and had super quick turnaround! Thanks again! I made it home safe and feel confident my family will be safe on the road for another 10 years in our new MDX!
We had Great experience with Northwest Acura when purchasing our 2019 RDX. Great sales specialist, knowledgeable, very professional in business presence, very patient with our questions. The financial service manager is very efficient and effective for the paper work. Also, when we go pick up the car, we were well trained by knowledgeable delivery specialist. Overall, we are very satisfied with the service. They really know how to take care of their customers. A big thank you to the northwest Acura team! And a big thumb up! I will definitely recommend to our friends for this dealership.
Suzanne Hong
The service department at Northwest Acura is second to none. Matthew Biesbroek is fantastic to deal with. This is A+ service at the same price as the neighbourhood garage. If you have an Acura, do yourself a favour and take it here for service. You will not be disappointed!
Thanks to the Northwest Acura team for great service.
Thanks to the Northwest Acura team for great service.
Matt Dirks
What can I say about the staff at Acura. Every single time that I enter the building I am greeted by their staff and asked whether I need anything or not. One of the best parts of coming in is getting the chance to deal with Alex in parts. He's always on point with everything he does and he always makes sure that I am beyond satisfied with my service! Thanks for your help over the years!
Steven Iovan
Sunny Khan was amazing. He was very knowledgeable, patient and not pushy at all. I love my new MDX. I would highly recommend Sunny to my friends and Co workers.
Thank you for being awesome human beings, all the time. You listen, you understand, you help keep my family safe. Sure its not the least expensive thing in the world to buy, maintain or lease an Acura, but you guys almost feel like family... My car was stolen this morning, and your responses and reaction, to help me get set back up as a mom of 3 kids was phenomenal... thank you! You know your stuff, and always seem to do your best for me. I really appreciate it.
A huge thank you to the Team at Northwest Acura for exceptional customer service with our recent car purchase. They went above and beyond to find the right vehicle and made sure we were extremely happy and informed with every detail. Upon pick up, Misha and Effrem were genuinely as excited as I was. In today's environment we too often experience mediocre service, Northwest Acura excels at service, truly cares about their customers and takes pride in what they do - greatly exceeded my expectations. Thanks Scott, Josh and Koh!
Koh at Northwest Acura in Calgary was excellent to deal with. Very easy to communicate with too - especially since I was coming all the way from Saskatoon SK. He took me on a tour of my car via FaceTime and answered any and all of my questions. And when I arrived everything was organized. Top-notch service all around. Highly recommended!
Leslie Wotherspoon
Thank you Koh for making my first car purchase so easy, stress free and smooth!! Koh is extremely patient and knowledgeable in every aspect and was even apologizing to me for giving me too much information haha! He gave me a few options and truly gave his honest opinion unlike the other dealerships I went to... he is very passionate about his career for sure. Even after my dad noticed a small scratch on the car, Koh took care of it for me within a week! For all you first time buyers (or just buyers in general) I would definitely recommend seeing Koh!
Another Happy Customer
I just had my car serviced at NW Acura for its routine oil change and seasonal tire rotation. Not only did they did a fantastic job with a quick turnaround, they washed my car, as well as buffed out any scrapes/markings on the body for free! Thank you very much, Chris C and Matt from service. Keep up the good work!
The entire staff were very present, helpful and easy to deal with. Our questions were answered quickly; took a vehicle for a test drive and hen made a deal! Received our new RDX in a couple days and then finished the paperwork with ease. Fantastic experience.
Dale Batten
Additional Links
Welcome to Northwest Acura‘s Services Department and Body Shop in Calgary, AB. We’re here to help you keep your vehicle running its best, and to offer sound advice whenever you need it.
Our Brand Promise
Most vehicle owners understand the importance of having a reliable auto service team on hand. You can trust Northwest Acura‘s service department for your regular checkups, and for when you think there might be something wrong. Our service team is here to keep your vehicle on the road for as long as possible. They will also do their best to answer any questions you might have about your car, truck, minivan, or SUV.
At Northwest Acura, our team of experts is here to give your vehicle the care it deserves. Here is a list of some of our services:
- General inspections
- Tire rotation
- Tune ups
- Transmission replacements
- Oil changes
- Battery installation
- And much, much more. Give us a call for more information about our services.
Schedule an Inspection
Check out our easy-to-use online appointment form to schedule a vehicle inspection. The info you provide in the appointment form will help us to prepare for your visit the best we can. The form will help us to better understand your needs BEFORE you arrive, so we can resolve your concerns as efficiently as possible. On the appointment form you can also provide us with a general idea of days and times that suit your lifestyle for booking your appointment. Our team of certified experts hold themselves to the highest standards, so you know you’re getting quality service. And remember that our commitment to superior customer service extends to all of our departments. When you bring your vehicle to Northwest Acura, you’ll see why we are the Calgary‘s top choice for auto services and repairs.
View Canadian Maintenance Schedule.
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